Force touch pad is confused

I have MacBook Pro 2013 so I’m very familiar with its working. I recently tried friends new MacBook Pro 2017, with Touch bar and “force“ touch pad.

The force touch pad basically prevented me from using ”click and drag” feature, since it always highlighted the text instead. I could not drag files in Finder, change the order of Mailboxes in email. Even second level tech support did not figure out that “force touch pad” could be the culprit while they were watching the screen with remote access.

From my point of view, ”force touch pad” may be useful for some never used features, but prevents using daily needed features.

Please get rid of it.