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i have create an apple id and i want to download from app store however, when i try to input card information i get a message to contact itunes support. It's so frustrating

iPhone 5s, iOS 11.2.6

Posted on Mar 1, 2018 5:41 AM

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Posted on Mar 1, 2018 5:43 AM

What did iTunes Support say when you contacted them ? If you haven't contacted them yet you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'


Or use this form : https://www.apple.com/emea/support/itunes/contact.html

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Question marked as Best reply

Mar 1, 2018 5:43 AM in response to stephenfromyantai

What did iTunes Support say when you contacted them ? If you haven't contacted them yet you should do so (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you are, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'


Or use this form : https://www.apple.com/emea/support/itunes/contact.html

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