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Question:

Question: If I upgrade to high sierra can I keep all my softwares after formatting?

My IMac is failing at start and acting weird, so I want to have a clean install and maybe upgrade to high sierra, my question is can I keep all my softwares regardless of how they where installed, and have them migrated to the next OS? If so, how? Time machine...? Or am I going to re install everything from a scratch again?

iMac, iOS 10.1

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Question marked as Solved
Answer:
Answer:

If you are doing a clean install because of problems you'll want to test with just default Mac OS apps. If you use Migration Assistant or Time Machine you'll probably migrate the problem back.

But before you go to that trouble, please download and run EtreCheck, created by one of own colleagues here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information.

Hopefully, we'll be able to see what is causing the issues.

Posted on

Question marked as Helpful

Mar 1, 2018 6:03 PM in response to Alexazov.2 In response to Alexazov.2

You have Spigot adware. Uninstall this. I suggest you use Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.


Uninstall Avast as per the developer's instructions. No Anti-Virus software or so-called “cleaning” apps are needed or recommended for Mac OS. They can conflict with Mac's own built-in security. At best they will slow your Mac by using unnecessary resources and at worst will bork your entire system.


Also you are running BitTorrent. Torrent are a great way to get adware as it hides in the downloads and you'd never know it was there. Uninstall BitTorrent.


After that run another Etrecheck report and post the results.

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Question marked as Solved

Mar 1, 2018 9:08 AM in response to Alexazov.2 In response to Alexazov.2

If you are doing a clean install because of problems you'll want to test with just default Mac OS apps. If you use Migration Assistant or Time Machine you'll probably migrate the problem back.

But before you go to that trouble, please download and run EtreCheck, created by one of own colleagues here in ASC. It is a diagnostic tool that's very useful to us in finding problems. Also it will give us further specs on your Mac. After it runs post the log file here. It will contain no personal information.

Hopefully, we'll be able to see what is causing the issues.

Mar 1, 2018 9:08 AM

Reply Helpful

Mar 1, 2018 10:37 AM in response to macjack In response to macjack

Hey thank you very much for ttaking the time to respond, I am downloading the Etrecheck as I write this... Will post the log shortly... As an additional piece of info I can tell that I installed/uninstalled the K9 (http://www1.k9webprotection.com/) which resulted a pain in the... neck, but I reckon that where a lot of things started to go astray with my IMac.

Mar 1, 2018 10:37 AM

Reply Helpful

Mar 1, 2018 11:10 AM in response to macjack In response to macjack

Hey macjack is this the report you need...?

EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-01 12:48:21

Download EtreCheck from https://etrecheck.com

Runtime: 5:45

Performance: Below Average


Problem: Other problem

Description:

Mac is not being able to start properly, getting stuck half way while starting, to fix this I am having to restart in safe mode… Then some apps (particularly SC2) is not being able to run well. I installed/Uninstalled http://www1.k9webprotection.com/ recently and I am afraid this is what it may be causing all the hassle.


Major Issues:

Anything that appears on this list needs immediate attention.


Adware - Adware detected.

Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Heavy RAM usage - This machine is using a large amount of RAM.

Clean up - There are orphan files that could be removed.

Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

iMac (27-inch, Late 2013)

iMac Model: iMac14,2

1 3.4 GHz Intel Core i5 (i5-4670) CPU: 4-core

16 RAM At maximum

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

BANK 0/DIMM1

4 GB DDR3 1600 ok

BANK 1/DIMM1

4 GB DDR3 1600 ok


Video Information:

NVIDIA GeForce GTX 775M - VRAM: 2048 MB

iMac 2560 x 1440


Drives:

disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD [Recovery] 650 MB


disk1 - My Passport 0748 2.00 TB

External USB


Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (449.10 GB free)

Journaled HFS+

Mount point: /


disk1s2 - B*********d 2.00 TB (1.58 TB free)

Case-sensitive Journaled HFS+

Mount point: /Volumes/B*********d


Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en0: Ethernet

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en5: iPhone

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge


System Software:

OS X El Capitan 10.11.6 (15G18013)

Time since boot: About 4 hours

System Load: 1.85 (1 min ago) 1.81 (5 min ago) 1.80 (15 min ago)


Configuration Files:

/etc/hosts - Count: 6


Security:

System Status
Gatekeeper Anywhere
System Integrity Protection Enabled


Adware:

Launchd: ~/Library/LaunchAgents/com.spigot.ApplicationManager.plist

Reason: Adware name match

Executable: ~/Library/Application Support/Spigot/ApplicationManager --protect


Unsigned Files:

Launchd: /Library/LaunchAgents/com.avast.userinit.plist

Executable: /Library/Application Support/Avast/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.wacom.DataStoreMgr.plist

Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wa com.DataStoreMgr

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.avast.home.userinit.plist

Executable: ~/Library/Application Support/Avast/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist

Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.wacom.UpdateHelper.plist

Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wa com.UpdateHelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.init.plist

Executable: /Library/Application Support/Avast/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist

Executable: /Library/Application Support/Avast/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.update.plist

Executable: /Library/Application Support/Avast/components/update/update.sh

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/Avast/components/fileshield/signed

[Loaded] AvastFileShield.kext (AVAST Software a.s., 4.0.0 - SDK 10.12)

/Library/Application Support/Avast/components/proxy/signed

[Loaded] AvastPacketForwarder.kext (AVAST Software a.s., 2.1 - SDK 10.12)

/Library/Extensions

[Not Loaded] FTDIKext.kext (Wacom Technology Corp., 1.0 - SDK 10.12)

/System/Library/Extensions

[Not Loaded] Wacom Tablet.kext (Wacom Technology Corp., Wacom Tablet 6.3.15-3 - SDK 10.11)


System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 148 Apple tasks
[Running] 85 Apple tasks


System Launch Daemons:

[Not Loaded] 45 Apple tasks
[Loaded] 152 Apple tasks
[Running] 92 Apple tasks
[Other] 3 Apple tasks


Launch Agents:

[Running] com.wacom.DataStoreMgr.plist (? ef46b86d - installed 2018-01-26)
[Loaded] com.avast.userinit.plist (? bb25154c - installed 2017-12-20)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-10-30)
[Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2018-01-26)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30)
[Running] com.avast.update-agent.plist (AVAST Software a.s. - installed 2017-12-20)
[Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2016-10-17)
[Loaded] 6H4HRTU5E3.com.avast.passwords.Agent.plist (AVAST Software a.s. - installed 2017-03-17)


Launch Daemons:

[Loaded] com.avast.uninstall.plist (? 22f94791 - installed 2017-12-20)
[Loaded] com.avast.init.plist (? fc55b6fa - installed 2017-12-20)
[Loaded] com.wacom.displayhelper.plist (Apple, Inc. - installed 2018-01-26)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-30)
[Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2017-12-10)
[Running] com.wacom.UpdateHelper.plist (? 247c9951 - installed 2018-01-26)
[Running] com.avast.update.plist (? 5c6ac355 - installed 2017-12-20)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2017-12-14)
[Other] com.spigot.ApplicationManager.plist (? 0 - installed )
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27)
[Loaded] com.avast.home.userinit.plist (? 0 - installed 2017-12-20)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30)
[Loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-03-17)


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-01-23)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Spotify Application (Spotify

(/Applications/Spotify.app)


Internet Plug-ins:

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-03-25)

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)

QuickTime Plugin: 7.7.3 (installed 2018-01-20)

Flash Player: 28.0.0.161 (installed 2018-02-06)

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2017-10-30)

Default Browser: 601 (installed 2016-09-02)

PepperFlashPlayer: 28.0.0.161 (installed 2018-02-06)

JavaAppletPlugin: 15.0.1 (installed 2017-01-12)


3rd Party Preference Panes:

Flash Player (installed 2018-02-01)

Flip4Mac WMV (installed 2013-03-29)

WacomTablet (installed 2018-01-26)


Time Machine:

Skip System Files:

Mobile backups:

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB - Disk used: 550.25 GB

Destinations:

B*********d [Local] (Last used)

Total size: 2.00 TB

Total number of backups: 2

Oldest backup: 2018-03-01 12:06:09

Last backup: 2018-03-01 12:26:29


Top Processes by CPU:

Process (count) Source % of CPU
system_profiler (2) Apple 69
ocspd Apple 4
Google Chrome Helper (21) Google, Inc. 4
WindowServer Apple 4
blender Stichting Blender Foundation 2


Top Processes by Memory:

Process (count) Source RAM usage
Google Chrome Helper (21) Google, Inc. 3.58 GB
kernel_task Apple 1.08 GB
Adobe Illustrator 573 MB
Spotify Helper (3) Spotify 471 MB
softwareupdated Apple 466 MB


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)
Google Chrome Helper (21) Google, Inc. 6
CalendarAgent Apple 5
WindowServer Apple 4
blender Stichting Blender Foundation 3
com.apple.WebKit.WebContent (3) Apple 3


Virtual Memory Information:

Available RAM 6.56 GB
Free RAM 36 MB
Used RAM 9.44 GB
Cached files 6.53 GB
Swap Used 0 B


Software Installs (past 30 days):

Name Version Install Date
Be Focused 1.6.2 2018-02-01
WhatsApp 0.2.8082 2018-02-05


Clean up:

~/Library/LaunchAgents/com.spigot.ApplicationManager.plist

~/Library/Application Support/Spigot/ApplicationManager

Executable not found


Diagnostics Information (past 7 days):

2018-03-01 08:09:29 Last Shutdown Cause: 3 - Hard shutdown

2018-02-27 12:19:03 blender.app Crash

abort called


End of report

Mar 1, 2018 11:10 AM

Reply Helpful
Question marked as Helpful

Mar 1, 2018 6:03 PM in response to Alexazov.2 In response to Alexazov.2

You have Spigot adware. Uninstall this. I suggest you use Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.


Uninstall Avast as per the developer's instructions. No Anti-Virus software or so-called “cleaning” apps are needed or recommended for Mac OS. They can conflict with Mac's own built-in security. At best they will slow your Mac by using unnecessary resources and at worst will bork your entire system.


Also you are running BitTorrent. Torrent are a great way to get adware as it hides in the downloads and you'd never know it was there. Uninstall BitTorrent.


After that run another Etrecheck report and post the results.

Mar 1, 2018 6:03 PM

Reply Helpful (1)

Mar 1, 2018 4:32 PM in response to macjack In response to macjack

EtreCheck version: 4.1 (4A162)

Report generated: 2018-03-01 18:28:53

Download EtreCheck from https://etrecheck.com

Runtime: 3:56

Performance: Good


Problem: No problem - just checking


Major Issues:

Anything that appears on this list needs immediate attention.


Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

iMac (27-inch, Late 2013)

iMac Model: iMac14,2

1 3.4 GHz Intel Core i5 (i5-4670) CPU: 4-core

16 RAM At maximum

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

BANK 0/DIMM1

4 GB DDR3 1600 ok

BANK 1/DIMM1

4 GB DDR3 1600 ok


Video Information:

NVIDIA GeForce GTX 775M - VRAM: 2048 MB

iMac 2560 x 1440


Drives:

disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 206 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD [Recovery] 650 MB


disk1 - My Passport 0748 2.00 TB

External USB


Mounted Volumes:

disk0s1 - EFI [EFI] 206 MB (196 MB free)

MS-DOS FAT32

Mount point: /Volumes/f******************f


disk0s2 - Macintosh HD 999.35 GB (447.62 GB free)

Journaled HFS+

Mount point: /


disk1s2 - B*********d 2.00 TB (1.58 TB free)

Case-sensitive Journaled HFS+

Mount point: /Volumes/B*********d


Network:

Interface Bluetooth-Modem: Bluetooth DUN

Interface en0: Ethernet

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en5: iPhone

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge


System Software:

OS X El Capitan 10.11.6 (15G18013)

Time since boot: Less than an hour

System Load: 1.82 (1 min ago) 1.85 (5 min ago) 0.93 (15 min ago)


Configuration Files:

/etc/hosts - Count: 6


Security:

SystemStatus
GatekeeperAnywhere
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.wacom.UpdateHelper.plist

Executable: /Library/PrivilegedHelperTools/com.wacom.UpdateHelper.app/Contents/MacOS/com.wa com.UpdateHelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.wacom.DataStoreMgr.plist

Executable: /Library/PrivilegedHelperTools/com.wacom.DataStoreMgr.app/Contents/MacOS/com.wa com.DataStoreMgr

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist

Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

NameVersion
GoZInitPhotoshop1.0
{2614BC86-757D-4293-9E25-E4E16F370A9E}9.0.0.19
GoZBrushToCinema4D1.0
ControlCenter2.17.5
SecurityFixer10.8
SA Color Finesse 3 UI3.0.14(309)
GoZBrushFromApp1.0
GoZInitCinema4D
Blizzard Launcher0.5.2.1974
RemoteSetup3.3.9
Adobe After Effects Render Engine
Adobe Application Manager9.0.0.141
{147EC100-14BE-45EF-AB42-35BAEE7D02F0}9.0.0.10
imf_dispNT
Adobe AIR Uninstaller3.1
AdobeApplicationManager9.0.1.2
GoZBrushToPhotoshop1.0
ZHomePage
Wish8.4.19
Agent2.13.6 (5985)
CINEMA 4D QT Agent1.0
DAZ3DIM1.0
AdobeIPCBroker5.2.0.29
pgAdmin31.18
Diablo III Launcher1.13.0.2744
Uninstall Product5.0.65.0
AAMLauncherUtil9.0.0.141
ZBrush4.6
GoZInitMaya
Blizzard Error1.5.5.0
Fcheck2009
HP Photo Creations1.0.0.11792
GoZBrushToSculptris1.0
Adobe AIR Application Installer3.1
AAM Registration Notifier3.0.64.0
Adobe Help4.0.244
GoZLocateApp1.0
GoZMakeObjectPath1.0
Adobe Flash Player Install Manager28.0.0.161
GoZInitModo
{0FAC7130-BEC5-47A5-8813-1D339B8326ED}9.0.0.28
Setup9.0.0.28
quicklookd325.0
DVD Player5.8
StarCraft II Setup1.1.1.1574
GoZBrushToMaya1.0
USBserver1.2.0
LOGINserver1.2.0
AAM Updates Notifier9.0.0.121
{B42E718A-AAE9-4C7D-8990-2AE4C4FE87DF}9.0.0.19
AdobeApplicationManager(URIHandler)9.0.0.121
{D467C6EE-6F62-478D-935C-A31AB179F36E}9.0.0.10
NETserver1.1.9
Error Reporter1.1
GoZBrushToModo1.0
Adobe AIR Updater3.1
InkServer10.9
Android File Transfer1.0
StarCraft II1.13.0.2744


Kernel Extensions:

/Library/Extensions

[Not Loaded] FTDIKext.kext (Wacom Technology Corp., 1.0 - SDK 10.12)

[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.2 - SDK 10.13)

/System/Library/Extensions

[Not Loaded] Wacom Tablet.kext (Wacom Technology Corp., Wacom Tablet 6.3.15-3 - SDK 10.11)


System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 158 Apple tasks
[Running] 75 Apple tasks


System Launch Daemons:

[Not Loaded] 45 Apple tasks
[Loaded] 155 Apple tasks
[Running] 90 Apple tasks
[Other] 2 Apple tasks


Launch Agents:

[Running] com.wacom.DataStoreMgr.plist (? ef46b86d - installed 2018-01-26)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-10-30)
[Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2018-01-26)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30)
[Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-26)
[Running] com.brother.LOGINserver.plist (? a1772de2 - installed 2016-10-17)


Launch Daemons:

[Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-26)
[Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-26)
[Loaded] com.wacom.displayhelper.plist (Apple, Inc. - installed 2018-01-26)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-30)
[Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2017-12-10)
[Running] com.wacom.UpdateHelper.plist (? 247c9951 - installed 2018-01-26)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2017-12-14)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30)


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2018-01-23)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Spotify Application (Spotify

(/Applications/Spotify.app)


Internet Plug-ins:

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-03-25)

FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06)

QuickTime Plugin: 7.7.3 (installed 2018-01-20)

Flash Player: 28.0.0.161 (installed 2018-02-06)

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2017-10-30)

Default Browser: 601 (installed 2016-09-02)

PepperFlashPlayer: 28.0.0.161 (installed 2018-02-06)

JavaAppletPlugin: 15.0.1 (installed 2017-01-12)


3rd Party Preference Panes:

Flash Player (installed 2018-02-01)

Flip4Mac WMV (installed 2013-03-29)

WacomTablet (installed 2018-01-26)


Time Machine:

Skip System Files:

Mobile backups:

Auto backup: Yes

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB - Disk used: 551.72 GB

Destinations:

B*********d [Local] (Last used)

Total size: 2.00 TB

Total number of backups: 7

Oldest backup: 2018-03-01 12:06:09

Last backup: 2018-03-01 18:03:58


Top Processes by CPU:

Process (count)Source% of CPU
WindowServerApple3
kernel_taskApple2
Spotify Helper (3)Spotify1
mds_storesApple1
aslmanagerApple0


Top Processes by Memory:

Process (count)SourceRAM usage
Google Chrome Helper (11)Google, Inc.1.17 GB
kernel_taskApple1.04 GB
Spotify Helper (3)Spotify448 MB
mds_storesApple303 MB
Google ChromeGoogle, Inc.194 MB


Top Processes by Energy Use:

Process (count)SourceEnergy usage (0-100)
WindowServerApple3
SpotifySpotify1
Spotify Helper (3)Spotify0
Google Chrome Helper (11)Google, Inc.0
WacomTabletDriverWacom Technology Corp.0


Virtual Memory Information:

Available RAM11.62 GB
Free RAM6.88 GB
Used RAM4.38 GB
Cached files4.73 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
Be Focused1.6.22018-02-01
WhatsApp0.2.80822018-02-05


Diagnostics Information (past 7 days):

2018-03-01 18:20:35 Last Shutdown Cause: 3 - Hard shutdown

2018-02-27 12:19:03 blender.app Crash

abort called


End of report

Mar 1, 2018 4:32 PM

Reply Helpful
Question marked as Helpful

Mar 1, 2018 6:03 PM in response to Alexazov.2 In response to Alexazov.2

It looks better, how is it running now?

The only issue I see is that GateKeeper has been disabled. Go to System Preferences > Security & Privacy and choose to allow apps from App Store and Identified developers.

Mar 1, 2018 6:03 PM

Reply Helpful (1)
User profile for user: Alexazov.2

Question: If I upgrade to high sierra can I keep all my softwares after formatting?