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Question: appointment

Hi I booked a appointment for genius on Saturday in the Romford store I have just changed my phone and lost the details of appointment

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Mar 1, 2018 1:28 PM in response to Tesserax In response to Tesserax

Tesserax wrote:


Have you tried calling the store to find out?


Genius Bar Reservation- Apple


I've tried calling a store. Sent me straight to AppleCare where I was on hold for a half hour. The AppleCare rep was able to directly contact a store manager though, and probably has access to appointments. If the store is nearby one can go to the "point person" and look up the appointment.

Mar 1, 2018 1:28 PM

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Mar 1, 2018 2:00 PM in response to y_p_w In response to y_p_w

The easiest way is to use the email that a person received as a confirmation, or to use the Apple Support app to shows your reservations, however the OP stated they no longer have their phone, so I'm guessing they do not have access to the email.

Mar 1, 2018 2:00 PM

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User profile for user: gwenfromromford

Question: appointment