Question: Keyboard Wear=Poor Quality
How best to let Apple know I'm disappointed and offended at the poor keyboard quality of the MacBook Pro 2016? Only one year old (13 months...out of "warranty") and 5 letters are worn, so the backlight shines through. They said it's wear and tear and asked if my fingertips were rough; I say it's junk quality and we pay for and expect better! I'm not a full-time tech person, just an at-home mom with normal usage. C'mon Apple...keep the quality in ALL aspects of your computers!
MacBook Pro TouchBar and Touch ID, macOS Sierra (10.12.4)