Mac won’t let me enter password

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Level 1

26 points

Mac won’t let me enter password

My iMac won’t let me enter the password on start-up screen. It is as if the keyboard is dead. But I know it works because I’m using it right now on the iPad.

iMac

Posted on Mar 1, 2018 12:58 PM

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Answer 1

den.thed

Level 9

77,158 points

Mar 1, 2018 1:25 PM in response to CHMARTI

Un-pair it from your iPad and see if it will automatically re-pair with your Mac.

If not, then you may need to use a USB keyboard to login so that you get the the Bluetooth preference and troubleshoot the keyboard connection.

For additional trouble shooting, see > If your Apple wireless mouse, keyboard, or trackpad isn't working as expected - Apple Support

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Answer 2

Tesserax

Level 10

148,447 points

Mar 1, 2018 1:20 PM in response to CHMARTI

If you are unable to type anything with the keyboard that you are using with your iMac, have you tried using a different keyboard? For example, if you are using a wireless keyboard, have you tried using one that plugs into the iMac's USB port?

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