iPad external volume button not working
Hi
I have an iPad problem. iPad 2
MC763LL/A
The side external volume button will only lower the volume. It will not raise the volume.
Is this a settings issue?
Thanks
iPad 2
User profile for user:
chuck_3rd
User level:
Community Specialist
Hi A Silverstone!
I understand that the volume up button on your iPad isn't working, and I'm happy to help. Please follow these instructions:
Cheers!
I understand that the volume up button on your iPad isn't working, and I'm happy to help. Please follow these instructions:
What to do if a button or switch isn't working
- Restart your device. If you can't restart your device, try to force restart it.
- Remove any protective films and cases that might block the button or switch.
- Check for debris or dirt around the button or switch, and clean with a soft cloth.
If you need help with Touch ID, learn what to do.
If the button or switch still isn't working, is damaged, or works intermittently, you might need to set up service for your device. Contact Apple Support, then follow the steps to complete your service request.
About the buttons and switches on your iPhone, iPad, or iPod touch
Cheers!