Hi,
The below is the EtreCheck report with Administrator Privileges
EtreCheck version: 3.4.6 (460)
Report generated 2018-03-05 14:54:16
Download EtreCheck from https://etrecheck.com
Runtime: 2:14
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Problem: Apps are crashing
Hardware Information: ⓘ
MacBook Pro (15-inch, 2016)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro13,3
1 2.9 GHz Intel Core i7 (i7-6920HQ) CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB LPDDR3 2133 MHz ok
BANK 1/DIMM0
8 GB LPDDR3 2133 MHz ok
Handoff/Airdrop2: supported
Wireless:
en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 110
Proxy: ProxyAutoConfig
iCloud Quota: 4.95 GB available
Video Information: ⓘ
AMD Radeon Pro 460 - VRAM: 4 GB
DELL ST2410 1920 x 1080 @ 60 Hz
DELL ST2410 1920 x 1080 @ 60 Hz
Intel HD Graphics 530 - VRAM: 1536 MB
Disk Information: ⓘ
APPLE SSD SM1024L disk0: (1 TB) (Solid State - TRIM: Yes)
EFI (disk0s1 - MS-DOS FAT32) /Volumes/firmwaresyncd.frww0I
[EFI]: 315 MB (256 MB free)
(disk0s2) <not mounted>
[APFS Container]: 1.00 TB
USB Information: ⓘ
USB30Bus
Apple Inc. USB2.0 Hub
Apple, Inc. Keyboard Hub
Jabra BIZ 2400 USB
Logitech USB Receiver
Apple Inc. Apple Keyboard
Apple Inc. USB-C Digital AV Multiport Adapter
Apple Inc. iBridge
Apple Inc. USB2.0 Hub
Apple Inc. USB-C Digital AV Multiport Adapter
USB31Bus
Western Digital My Passport 0748
My Passport 0748 disk2: (1 TB)
EFI (disk2s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
My Passport (disk2s2 - Case-sensitive Journaled HFS+) <not mounted> : 999.83 GB
USB31Bus
Apple Inc. USB3.0 Hub
Apple Inc. USB3.0 Hub
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus_1
Apple Inc. thunderbolt_bus_0
Virtual disks: ⓘ
Macintosh HD (disk1s1 - APFS) /
[Startup]: 1.00 TB (571.76 GB free)
Encrypted: Yes (Unlocked)
Physical disk: disk0s2 1.00 TB (571.76 GB free)
(disk1s2) <not mounted>
[Preboot]: 1.00 TB
Physical disk: disk0s2 1.00 TB
(disk1s3) <not mounted>
[Recovery]: 1.00 TB
Physical disk: disk0s2 1.00 TB
(disk1s4) /private/var/vm
[VM]: 1.00 TB
Physical disk: disk0s2 1.00 TB
System Software: ⓘ
macOS High Sierra
10.13.3 (17D102) - Time since boot: about 4 hours
Gatekeeper: ⓘ
Mac App Store and identified developers
Possible adware: ⓘ
Unknown file: /Library/LaunchAgents/com.sap.secureloginclient-delete.plist
osascript /Library/Application Support/SAP/SecureLoginClient/MoveToTrash.scpt
One possible adware file found. [Remove/Report]
Kernel Extensions: ⓘ
/Library/Application Support/Citrix Receiver
[not loaded] com.citrix.kext.gusb (12.3.0 - SDK 10.9) [Lookup]
/Library/Extensions
[loaded] com.intel.kext.intelhaxm (6.2.1 - SDK 10.9) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 171 Apple tasks
[running] 111 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 35 Apple tasks
[loaded] 170 Apple tasks
[running] 126 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14) [Lookup]
[loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae d10bd3ad - installed 2017-01-23) [Lookup]
[running] com.citrix.ReceiverHelper.plist (? bbfad3f1 2bd77827 - installed 2017-01-23) [Lookup]
[running] com.citrix.ServiceRecords.plist (? 8e6543d 27768e09 - installed 2017-01-23) [Lookup]
[running] com.forescout.secureconnector.agent.plist (? c0360649 5a1ef34d - installed 2018-03-05) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[running] com.jamfsoftware.jamf.agent.plist (JAMF Software - installed 2018-02-16) [Lookup]
[running] com.mcafee.menulet.plist (McAfee, Inc. - installed 2017-11-09) [Lookup]
[running] com.mcafee.reporter.plist (McAfee, Inc. - installed 2017-11-09) [Lookup]
[loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-02-01) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? cbae22e3 be93c7fb - installed 2017-07-20) [Lookup]
[loaded] com.sap.secureloginclient-delete.plist (Shell Script 72c10876 - installed 2017-12-01)
[loaded] com.sap.secureloginclient.plist (Shell Script 2456d474 - installed 2017-10-25)
[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-01-23) [Lookup]
[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-12-14) [Lookup]
[loaded] corp.sap.assistant.plist (SAP SE - installed 2017-01-23) [Lookup]
[loaded] corp.sap.privileges.plist (SAP SE - installed 2016-11-15) [Lookup]
[running] corp.sap.screensaverd.plist (SAP SE - installed 2016-08-15) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14) [Lookup]
[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) [Lookup]
[loaded] com.citrix.ctxusbd.plist (? 44dc9c9f f0a679bb - installed 2016-09-15) [Lookup]
[running] com.forescout.secureconnector.daemon.plist (? ce06a585 5a1ef34d - installed 2018-03-05) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]
[loaded] com.intel.haxm.plist (Shell Script 42f307e7 - installed 2017-08-21) [Lookup]
[running] com.jamfsoftware.jamf.daemon.plist (JAMF Software - installed 2018-02-16) [Lookup]
[not loaded] com.jamfsoftware.startupItem.plist (Shell Script 44b5eabd - installed 2018-02-16) [Lookup]
[loaded] com.jamfsoftware.task.1.plist (JAMF Software - installed 2018-02-16) [Lookup]
[not loaded] com.mcafee.agent.ma.plist (? 0 ? - installed 2017-09-05) [Lookup]
[not loaded] com.mcafee.agent.macmn.plist (? 0 ? - installed 2017-09-05) [Lookup]
[not loaded] com.mcafee.agent.macompat.plist (? 0 ? - installed 2017-09-05) [Lookup]
[not loaded] com.mcafee.ssm.Eupdate.plist (? 0 ? - installed 2017-09-23) [Lookup]
[not loaded] com.mcafee.ssm.ScanFactory.plist (? 0 ? - installed 2017-09-23) [Lookup]
[not loaded] com.mcafee.ssm.ScanManager.plist (? 0 ? - installed 2017-09-23) [Lookup]
[not loaded] com.mcafee.virusscan.fmpd.plist (? 0 ? - installed 2017-09-23) [Lookup]
[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-02-01) [Lookup]
[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-12-09) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-07-12) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-14) [Lookup]
[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-01-23) [Lookup]
[loaded] corp.sap.assistant.helper.plist (SAP SE - installed 2017-01-23) [Lookup]
[running] corp.sap.interfaced.plist (SAP SE - installed 2016-08-15) [Lookup]
[loaded] corp.sap.notify.helper.plist (SAP SE - installed 2018-02-08) [Lookup]
[loaded] corp.sap.privileges.helper.plist (SAP SE - installed 2017-01-23) [Lookup]
User Launch Agents: ⓘ
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-08-01) [Lookup]
[loaded] com.logmein.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-10-30) [Lookup]
User Login Items: ⓘ
Doc Center Launcher Application
(/Applications/Doc Center.app/Contents/PlugIns/Doc Center Launcher.app)
Internet Plug-ins: ⓘ
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-06) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2018-01-26)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-24) [Lookup]
AdobePDFViewer: 18.011.20038 (installed 2018-02-24) [Lookup]
Flash Player: 28.0.0.161 (installed 2018-02-06) [Lookup]
SharePointBrowserPlugin: 15.25 (installed 2016-07-27) [Lookup]
F5 SSL VPN Plugin: 7132.2017.1121.1 (installed 2017-12-12) [Lookup]
CitrixICAClientPlugIn: 12.3.0 (installed 2017-01-23) [Lookup]
MeetingJoinPlugin: 1.0 (installed 2017-06-20) [Lookup]
JavaAppletPlugin: Java 8 Update 141 build 15 (installed 2017-07-20) Check version
User internet Plug-ins: ⓘ
WebEx64: 1.1.0 (installed 2017-01-30) [Lookup]
3rd Party Preference Panes: ⓘ
Flash Player (installed 2018-02-01) [Lookup]
Java (installed 2017-07-20) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 1.00 TB Disk used: 428.48 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 1
Oldest backup: 2017-04-08, 1:48 AM
Last backup: 2017-04-08, 1:48 AM
Size of backup disk: Too small
Backup size 999.83 GB < (Disk used 428.48 GB X 3)
Top Processes by CPU: ⓘ
19%
kernel_task
8%
mds
6%
fsck_hfs
6%
WindowServer
2%
QuickTime Player
Top Processes by Memory: ⓘ
2.01 GB
fsck_hfs
1.45 GB
kernel_task
738 MB lldb-rpc-server
686 MB softwareupdated
634 MB Microsoft Outlook
Top Processes by Network Use: ⓘ
Input Output Process name
226 KB 150 KB mDNSResponder
5 KB 62 KB biometrickitd
18 KB 13 KB apsd
7 KB 4 KB com.apple.WebKit.Networking
7 KB 2 KB cloudd
Top Processes by Energy Use: ⓘ
8.58 WindowServer
4.50 fsck_hfs
3.84 coreaudiod
3.00 Google Chrome Helper
Virtual Memory Information: ⓘ
3.52 GB
Available RAM
22 MB Free RAM
12.48 GB
Used RAM
3.50 GB
Cached files
0 B Swap Used
Software installs (last 30 days): ⓘ
Adobe Flash Player:
(installed 2018-02-06)
SAP Notify:
(installed 2018-02-08)
SAP Configuration Profiles:
(installed 2018-02-08)
ARMDC Agent Installer:
(installed 2018-02-14)
Adobe Acrobat Reader DC (18.011.20036):
(installed 2018-02-14)
Microsoft PowerPoint for Mac:
(installed 2018-02-16)
Microsoft Excel for Mac:
(installed 2018-02-16)
Microsoft Word for Mac:
(installed 2018-02-16)
Microsoft Outlook for Mac:
(installed 2018-02-17)
Adobe Acrobat Reader DC (18.011.20038):
(installed 2018-02-24)
Skype for Business:
(installed 2018-03-05)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2018-03-05 10:19:44 Last shutdown cause: 3 - Hard shutdown
2018-03-02 17:08:20 /Library/Logs/DiagnosticReports/VShieldScanner_2018-03-02-170820_[redacted].cras h Crash [Open]
2018-02-17 23:14:25 Kernel Panic [Open] [Details]
3rd Party Kernel Extensions:
com.intel.kext.intelhaxm 6.2.1
com.McAfee.AVKext 1
com.intelsecurity.FileCore 1
com.McAfee.FMPSysCore 1
Jonathan
