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Erased iPhone 5 then deleted ‘find my phone,’ in order to sell it, however it remained in activation lock as if it were lost and erased. Apple ID and password changed since original purchase several years ago (tried various combinations to no avail) and no longer possess purchase receipt. Is there anyway in which I can deactivate or release the activation lock?
iPhone 5
If you have the original receipt from Apple or Apple authorized
iPhone retailer showing the serial number of the iPhone, take
that receipt + government issued photoID + the iPhone to the
nearest Apple store where they may assist you. It is recommended
that you have a Genius Bar reservation to avoid delay at the store.
Make a Genius Bar Reservation
Thanks deggie, but that original id and password was set more than a decade ago; emails, id’s and passwords changed several times. Have tried every combination of which I can think and none works. Do you think apple can help?
Thanks so much, but that didn't help as it only responds to and recalls my current apple id. Any other ideas as to how I can remove activation lock?
You can only remove it with the old Apple ID it is locked to.
Release activation lock
