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Question: App renewal was never credited to developer

I was billed for an app purchase renewal (over $50.00) and the developer did not receive it. I'd like to get this refunded or credited. How do I communicate with someone about this?

iOS 10.3.3

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Answer:

Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - https://support.apple.com/HT204084


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

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Question marked as Solved

Mar 3, 2018 4:02 AM in response to nickfromhermitage In response to nickfromhermitage

Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - https://support.apple.com/HT204084


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

Mar 3, 2018 4:02 AM

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Question: App renewal was never credited to developer