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Question: iPhone X wake button doesn’t really work

im Hearing a loud click noise from my side lock button (wake button) how can this be solved? I click it it doesn’t work all the time

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Mar 2, 2018 3:42 PM in response to samifromwoodside In response to samifromwoodside

Greetings samifromwoodside,

Thank you for using Apple Support Communities. It seems like you get a loud click sound from the side button on your iPhone X and it does not work. I would recommend you read this article, it explains how you can get service for your device.


What to do if a button or switch isn't working

  1. Restart your device. If you can't restart your device, try to force restart it.
  2. Remove any protective films and cases that might block the button or switch.
  3. Check for debris or dirt around the button or switch, and clean with a soft cloth.

If you need help with Touch ID, learn what to do.

If the button or switch still isn't working, is damaged, or works intermittently, you might need to set up service for your device. Contact Apple Support, then follow the steps to complete your service request.

About the buttons and switches on your iPhone, iPad, or iPod touch


Take care.

Mar 2, 2018 3:42 PM

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Question: iPhone X wake button doesn’t really work