EtreCheck version: 4.1 (4A162)
Report generated: 2018-03-02 12:55:22
Download EtreCheck from https://etrecheck.com
Runtime: 3:19
Performance: Good
Problem: Computer is too slow
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Clean up - There are orphan files that could be removed.
Small backup drive - Time Machine backup drive is too small.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (Retina 5K, 27-inch, Late 2015)
iMac Model: iMac17,1
1 3.2 GHz Intel Core i5 (i5-6500) CPU: 4-core
8 RAM At maximum
BANK 0/DIMM0
4 GB DDR3 1867 ok
BANK 0/DIMM1
Empty
BANK 1/DIMM0
4 GB DDR3 1867 ok
BANK 1/DIMM1
Empty
Video Information:
AMD Radeon R9 M380 - VRAM: 2 GB
iMac 5120 x 2880
Drives:
disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 999.35 GB
disk1 - Macintosh HD (Journaled HFS+) 998.99 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 998.99 GB (836.94 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
One IPv4 address
4 IPv6 addresses
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
4 IPv6 addresses
Interface en5: iPhone
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Interface bridge0: Thunderbolt Bridge 2
iCloud Quota: 14.04 GB available
System Software:
macOS High Sierra 10.13.3 (17D102)
Time since boot: About 3 hours
System Load: 1.56 (1 min ago) 1.30 (5 min ago) 1.27 (15 min ago)
Security:
System | Status |
---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist
Executable: /usr/local/libexec/AuthManager_Mac.app/Contents/MacOS/AuthManager_Mac
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ReceiverHelper.plist
Executable: /usr/local/libexec/ReceiverHelper.app/Contents/MacOS/ReceiverHelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.citrix.ServiceRecords.plist
Executable: /usr/local/libexec/ServiceRecords.app/Contents/MacOS/ServiceRecords
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.citrix.ctxusbd.plist
Executable: /Library/Application Support/Citrix Receiver/ctxusbd
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
Name | Version |
Microsoft Error Reporting | 2.2.9 |
Solver | 1.0 |
Microsoft Outlook | 14.6.0 |
Equation Editor | 14.2.0 |
Microsoft Chart Converter | 14.6.0 |
PMSystemReport | 5.0 |
My Day | 14.6.0 |
SyncServicesAgent | 14.6.0 |
Open XML for Excel | 14.6.0 |
Microsoft Clip Gallery | 14.6.0 |
SLLauncher | 1.0 |
Microsoft Database Utility | 14.6.0 |
Microsoft Document Connection | 14.6.0 |
Microsoft Office Reminders | 14.6.0 |
Microsoft Alerts Daemon | 14.6.0 |
Microsoft Office Setup Assistant | 14.5.2 |
HostChecker | 1.0 |
Microsoft Excel | 14.6.0 |
SyncClean | 1.1 |
Microsoft Upload Center | 14.6.0 |
Adobe Flash Player Install Manager | 28.0.0.161 |
Microsoft AutoUpdate | 2.3.6 |
Kindle | 1.21.1 |
DataPurge | 3.0 |
AuthManager_Mac | 10.0.0 |
quicklookd32 | 5.0 |
DVD Player | 5.8 |
Microsoft Query | 12.0.0 |
Office365Service | 14.6.0 |
GoToAssist Customer (1165) | 1165 |
Microsoft Graph | 14.6.0 |
JuniperSetupClient | 8 . 0 . 6 |
Microsoft Database Daemon | 14.6.0 |
Microsoft Word | 14.6.0 |
UninstallPocketMac | 4.0 |
Microsoft PowerPoint | 14.6.0 |
Microsoft Language Register | 14.6.0 |
InkServer | 10.9 |
Microsoft Ship Asserts | 1.1.4 |
Kernel Extensions:
/Library/Application Support/Citrix Receiver
[Not Loaded] CitrixGUSB.kext (Citrix Systems, Inc., 12.8.1 - SDK 10.9)
System Launch Agents:
[Not Loaded] | 9 Apple tasks |
[Loaded] | 166 Apple tasks |
[Running] | 115 Apple tasks |
System Launch Daemons:
[Not Loaded] | 34 Apple tasks |
[Loaded] | 182 Apple tasks |
[Running] | 115 Apple tasks |
[Other] | One Apple task |
Launch Agents:
[Running] | com.citrix.ServiceRecords.plist (? 8e6543d - installed 2018-01-11) |
[Loaded] | com.citrix.AuthManager_Mac.plist (? b095ca60 - installed 2018-01-11) |
[Running] | com.citrix.ReceiverHelper.plist (? bbfad3f1 - installed 2018-01-11) |
[Loaded] | com.oracle.java.Java-Updater.plist (? b19eddaf - installed 2017-12-20) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14) |
[Loaded] | com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-03-11) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2015-06-04) |
[Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-20) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14) |
[Loaded] | com.citrix.ctxusbd.plist (? 44dc9c9f - installed 2018-01-11) |
User Launch Agents:
[Other] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) |
[Other] | com.apple.MobileMeSyncClientAgent.plist (? 0 - installed ) |
[Running] | com.apple.SafariBookmarksSyncer.plist (? 0 - installed ) |
User Login Items:
AirPort Base Station Agent Application
(/System/Library/CoreServices/AirPort Base Station Agent.app)
Public Volume
(/Volumes/P****c)
Internet Plug-ins:
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-07)
QuickTime Plugin: 7.7.3 (installed 2018-02-07)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-03-01)
AdobePDFViewer: 18.011.20038 (installed 2018-03-01)
Flash Player: 28.0.0.161 (installed 2018-02-07)
CitrixICAClientPlugIn: 12.8.1 (installed 2018-02-22)
SharePointBrowserPlugin: 14.6.0 (installed 2016-01-26)
Silverlight: 5.1.41212.0 (installed 2016-05-30)
JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-02-22)
User Internet Plug-ins:
npVidyoWeb-x86-00088: VidyoWeb 1.2.0.00088 (installed 2015-07-07)
RealPlayer Plugin: Unknown
3rd Party Preference Panes:
Flash Player (installed 2018-02-01)
Java (installed 2018-02-22)
Time Machine:
Skip System Files: No
Mobile backups: Yes
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 998.99 GB - Disk used: 162.05 GB
Destinations:
T******************w [Network] (Last used)
Total size: 1.92 TB
Total number of backups: 86
Oldest backup: 2017-05-20 19:06:44
Last backup: 2018-03-02 09:32:29
Top Processes by CPU:
Process (count) | Source | % of CPU |
mdworker (6) | Apple | 15 |
mds | Apple | 13 |
WindowServer | Apple | 11 |
Finder | Apple | 4 |
kernel_task | Apple | 4 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 1008 MB |
com.apple.WebKit.WebContent (7) | Apple | 732 MB |
Mail | Apple | 205 MB |
Sonos | Sonos, Inc. | 197 MB |
MTLCompilerService (6) | Apple | 146 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
Sonos | Sonos, Inc. | 11 MB | 12 KB |
mDNSResponder | Apple | 4 MB | 2 MB |
kernel_task | Apple | 2 MB | 1 MB |
Mail | Apple | 2 MB | 12 KB |
com.apple.WebKit.Networking | Apple | 1 MB | 62 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
com.apple.WebKit.WebContent (7) | Apple | 4 |
WindowServer | Apple | 2 |
Safari | Apple | 1 |
Mail | Apple | 1 |
hidd | Apple | 1 |
Virtual Memory Information:
Available RAM | 3.44 GB |
Free RAM | 60 MB |
Used RAM | 4.56 GB |
Cached files | 3.39 GB |
Swap Used | 39 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
Citrix Receiver | 12.8.1 | 2018-02-22 |
Evernote | 7.0.1 | 2018-02-26 |
Clean up:
~/Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist
/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSync Client
Executable not found
~/Library/LaunchAgents/com.apple.MobileMeSyncClientAgent.plist
/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobileme syncclient
Executable not found
Diagnostics Information (past 7 days):
2018-03-02 08:07:44 quicklookd.app Crash
quicklookd seems struck trying to quit crashingabort called |
2018-02-28 22:36:58 findmydeviced Crash
End of report