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Question: Does apple have an email?

Okay, so I can't contact apple because they have useless customer support. Can't stand the way that apple has to control everything. Do they have a email where I can contact them? I believe my account is hacked/going through a hacking attempt. And since I would like to provide pictures I need an email to contact them on. God can't wait to get rid of my apple products.

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Mar 2, 2018 10:02 AM in response to Sintmann12 In response to Sintmann12

Customer is spelled wrong.


Apple will always address you by your name or the name they have on file for you and the e-mail will be from @apple.com.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

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Mar 2, 2018 3:38 AM in response to Sintmann12 In response to Sintmann12

You aren't going to encourage people to help with the final sentence of your post ... but, never mind.


Apple technical support via "Contact support' at the top right corner of this screen. You don't say what country you are from or what product you are using so this is the best I can offer.

Mar 2, 2018 3:38 AM

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Mar 2, 2018 6:38 AM in response to seventy one In response to seventy one

Thanks for reply. I am from Norway and I need some sort of text communication with apple support. But it's really hard to find out of when Apple has determined that they don't want to listen or speak to its customers. I tried to click on contact support, and it says that I can chat with them online but I still don't find any places to chat with them.

Mar 2, 2018 6:38 AM

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Mar 2, 2018 7:08 AM in response to Sintmann12 In response to Sintmann12

Now that we know you are from Norway I'll suggest an alternate approach. This link

allows you to choose your country and go through a procedure that gets you to Apple Security. You can also address them in your own language if it is other than English.



https://support.apple.com/en-gb/HT204169

Mar 2, 2018 7:08 AM

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Mar 2, 2018 8:25 AM in response to Sintmann12 In response to Sintmann12

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter



Or fill out and submit this form.

Mar 2, 2018 8:25 AM

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Mar 2, 2018 9:06 AM in response to Sintmann12 In response to Sintmann12

Your written English is excellent; I doubt you will need Norwegian. I am wondering if we, here, can resolve your problem. Could you describe your problem using screen shots (but making sure that no personal details show)? Just a thought.

Mar 2, 2018 9:06 AM

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Mar 2, 2018 9:32 AM in response to seventy one In response to seventy one

Sure, I will post the links below. I just need confirmation if the emails are fake or real. Or if I can trust any of them.


Both of the emails were marked as important by hotmail: Gyazo - cea98c7a3d023e478b25c599da3bfd1c.png


I received this one on tuesday: Gyazo - b9ba8858585c25672c35220a0003ad3e.png

This was from the email called "Service@apple.com"


I received this one on thursday: Gyazo - ea25a5e85fb628f37a7398af84b805b5.png

I did not see any of the emails before today. The one received on tuesday seems like a obvious scam. And I thought the email received on thursday was legit at first sight, but after studying it a bit more it seems like that's a scam as well. Appreciate all help!

Mar 2, 2018 9:32 AM

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Mar 2, 2018 10:02 AM in response to Sintmann12 In response to Sintmann12

Customer is spelled wrong.


Apple will always address you by your name or the name they have on file for you and the e-mail will be from @apple.com.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams

Mar 2, 2018 10:02 AM

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Question: Does apple have an email?