After updating to IOS 11.2 .6, my iphone 7 plus is just black screen when camera app is opened. Torch and flash doesn’t work too. Video calling is black screen on my side. Any update if this was resolved?
MacBook Pro, macOS Sierra (10.12)
Get help with the camera on your iPhone, iPad, or iPod touchYou see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
- Force the app to close, then open the Camera app again.
- Restart your device, then open the Camera app again.
- If your device has a front and rear camera, try both cameras by tapping
. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Your flash isn't working
Use Control Center to test the LED flash. Turn the flashlight off and on. If the LED flash doesn't work as a flashlight, contact Apple Support.
If the flash isn’t working, or it goes off every time you take a photo, check your flash settings. Tap
in the upper left of the screen to choose a different setting.
If you take extended video with the flash on, or you’re using the device in a very warm environment, you might see a message that says the flash is disabled. The message remains until your device cools down.
Well I did all your recommendation and it did not work. I peruse also other same problems( apple community) as mine with the same recommended solution as yours and they all come out the same, it does not work. Up untill I have the same problem. Pls help as I use cam a lot. Even using third party app does not work... using facetime and viber yielded the same outcome. Cam does not work. Is apple intentionally do this to force people to upgrade their phones? Just a question.
Is the camera black screen and torch problem after updating to 11.2.6 fixed?
