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Question: remove mackeeper

hi all! could you please help me to remove mackeeper. I deleted the program, but still, I am having some problems (such as ads pop up when browsing). thank you!

MacBook Air

Posted on

Mar 2, 2018 7:09 AM in response to Community User In response to Community User

if you are using Safari quit out, then hold down the SHIFT key, then restart Safari with SHIFT held down.

then download malwarebytes and see if you have adware

Malwarebytes | Free Cyber Security & Anti-Malware Software

For futher analysis you may post an Etrecheck report. The link is http://www.etrecheck.com

Mar 2, 2018 7:09 AM

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Mar 3, 2018 4:39 AM in response to Community User In response to Community User

MacKeeper is one of the most aggressively advertised programs in the entire Mac ecosystem, so seeing ads for MacKeeper is, unfortunately, not an abnormal experience. I tend to avoid sites that have the poor judgement to display MacKeeper ads, but there are so many.

If you're seeing MacKeeper ads on a site where they should not be, and where they never show up on any other device, then that may be an issue.

Mar 3, 2018 4:39 AM

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User profile for user: Community User

Question: remove mackeeper