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preview app black screen when displaying PDF

mac0s high sierra 10,13,3 macbook pro how to fix preview black screen when I need to see a PDF file I can see the thumbnails but not the main screen I have no idea where to start

MacBook Pro, macOS High Sierra (10.13.3), purchased in 2011

Posted on Mar 2, 2018 6:22 AM

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2 replies

Mar 10, 2018 10:40 AM in response to pepitoo

thank you for your feed back I tried your recommendations but I still have the problem

yes it occurs with all PDF files,

I believe I don't have acrobat reader it isn't in my app list, but I do have flash player in my system preferences as well as java and NTFS for mac OS X (for my seagate external drive) I remove them.

yes it occurs with different users, I restart in safe mode and remove all login items and run the EtreCheck diagnostic but I still have the problem, is there a way to delete and reload the preview app or any other suggestion.

preview app black screen when displaying PDF

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