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suzyhuckel Author

Level 1

8 points

I can not share photos from my i phone, it says,"unable to share".

I can not share photos from my i phone 5s. It says, "unable to share". Please try again later.

.

iPhone 5s, OS X Yosemite (10.10.5)

Posted on Mar 2, 2018 6:27 AM

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Level 10

106,110 points

Posted on Mar 5, 2018 6:07 AM

Sorry - this is the Photos for Mac forum - I have no idea about your iPhone or Mail or AT - there are specific forums for iPhone and Mail - ATT has support for their services

Post a screen shot of the share window you are getting when you try to share (command shift 4 to let you select what area to take the screen shot of - click on the little camera in the forum compose top window to add the photo to your post)

LN

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8 replies

Best reply

Level 10

106,110 points

Mar 5, 2018 6:07 AM in response to suzyhuckel

Sorry - this is the Photos for Mac forum - I have no idea about your iPhone or Mail or AT - there are specific forums for iPhone and Mail - ATT has support for their services

Post a screen shot of the share window you are getting when you try to share (command shift 4 to let you select what area to take the screen shot of - click on the little camera in the forum compose top window to add the photo to your post)

LN

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Level 10

106,110 points

Mar 2, 2018 8:22 AM in response to suzyhuckel

You state that you have Yosemite 10.10.5 - is this correct?

How exactly are you trying to share using and what is the exact, compete error message

in the system preferences ==> extensions ==> share menu what services are set

LN

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suzyhuckel Author

Level 1

8 points

Mar 2, 2018 8:40 AM in response to LarryHN

Hi Larry, Thank you for your response. I click on photo app

at the bottom comes up forward I click on one of my contacts and

the photo has always gone on out. Now a "note" comes up with this:

Unable to Share

There was an error while preparing

to share. Please try again later

I have NEVER had that happen before. Suzy

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suzyhuckel Author

Level 1

8 points

Mar 2, 2018 9:00 AM in response to LarryHN

Yes. I have the Yosemite 10.5.

I have never gone to the extensions before but when I just

did several items were mark with a check mark.

However, the photos were not so I did a check mark there.

But, I am wondering why as it aways worked before?

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suzyhuckel Author

Level 1

8 points

Mar 2, 2018 10:06 AM in response to LarryHN

No, it did not & I just noticed I have not gotten any new mail since last Sunday

on two accounts and since last Monday on my business account...only on my i phone.

On my mac I have received mail. Do you think I should take my phone to the AT&T store?

Thanks, Suzy

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Level 10

106,110 points

Mar 2, 2018 9:11 AM in response to suzyhuckel

However, the photos were not so I did a check mark there

and does it work now?

LN

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suzyhuckel Author

Level 1

8 points

Mar 2, 2018 9:33 AM in response to LarryHN

NO!

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Level 10

106,110 points

Mar 2, 2018 9:58 AM in response to suzyhuckel

shut down and reboot and see if that resolves this now

LN

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I can not share photos from my i phone, it says,"unable to share".

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