My Apple ID is disabled, why?

Question

My Apple ID is disabled, why?

I tried googling how to fix it. I changed my password and signed in and out my phone which was a lot especially since I couldn’t back up my phone.

Posted on Mar 2, 2018 9:50 AM

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Answer 1

Best reply

Gus

Level 6

19,542 points

Mar 2, 2018 12:21 PM in response to kendrafromlawrenceville

Hello,

Your Apple ID can be locked or disabled for a few reasons, such as someone else who keeps entering the wrong password. To unlock your Apple ID, go to iforgot.apple.com.

Here's more info:

If your Apple ID is locked or disabled - Apple Support

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Answer 2

Stuart423

Level 6

9,258 points

Mar 2, 2018 1:18 PM in response to kendrafromlawrenceville

Your Apple ID becomes disabled for one of two reasons:

1. You use the wrong password or wrong security answers too many times

or

2. You owe the iTunes Store money or your iTunes account has an issue that needs to be fixed.

If it's 1. , you can get started fixing it at https://iforgot.apple.com

If it's 2. , you can get assistance at iTunes Store - Contact Us - Apple Support

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My Apple ID is disabled, why?

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