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Question: Restore iPhone backup from different AppleID

Setting up Mrs. Gatti’s new iPhone. We had both been under my Apple ID and were having trouble with both phones ringing and getting calls. Did a iCloud backup before starting to set up her new phone under “Set up as a new phone.” Used her separate Apple ID for new phone. Set up family sharing for iCloud. However, when I went to backups, i do not have the option to restore from the backup I just did from her phone under my appleID. Any ideas? Thanks.

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Mr.Gatti wrote:


Setting up Mrs. Gatti’s new iPhone. We had both been under my Apple ID and were having trouble with both phones ringing and getting calls. Did a iCloud backup before starting to set up her new phone under “Set up as a new phone.” Used her separate Apple ID for new phone. Set up family sharing for iCloud. However, when I went to backups, i do not have the option to restore from the backup I just did from her phone under my appleID. Any ideas? Thanks.

Because you signed in with her new Apple id and not the apple id that has the backups.

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Mar 2, 2018 8:51 AM in response to Mr.Gatti In response to Mr.Gatti

Mr.Gatti wrote:


Setting up Mrs. Gatti’s new iPhone. We had both been under my Apple ID and were having trouble with both phones ringing and getting calls. Did a iCloud backup before starting to set up her new phone under “Set up as a new phone.” Used her separate Apple ID for new phone. Set up family sharing for iCloud. However, when I went to backups, i do not have the option to restore from the backup I just did from her phone under my appleID. Any ideas? Thanks.

Because you signed in with her new Apple id and not the apple id that has the backups.

Mar 2, 2018 8:51 AM

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Question: Restore iPhone backup from different AppleID