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Question: iPhone 6 loses wifi connection

Hi,


My iPhone 6 plus has started to lose connection to my sky wifi router.

The wifi shows as connected when I press the home button but then disappears and comes back after around 5 secs.

Any ideas?


Thanks

iPhone 6 Plus, iOS 11.2.6

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Question marked as Helpful

Mar 4, 2018 8:54 AM in response to casperaristocrat In response to casperaristocrat

Hello casperaristocrat,

Thank you for using Apple Support Communities!

I understand from your post that your Wi-Fi does not stay connected on your iPhone 6 Plus. Staying connected to your Wi-Fi network is important. I recommend using the steps from the first article listed below to refresh your Wi-Fi connection:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

I also recommend using the settings suggested in this article for your home Wi-Fi network:
Recommended settings for Wi-Fi routers and access points - Apple Support

Best Regards.

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Question marked as Helpful

Mar 4, 2018 8:54 AM in response to casperaristocrat In response to casperaristocrat

Hello casperaristocrat,

Thank you for using Apple Support Communities!

I understand from your post that your Wi-Fi does not stay connected on your iPhone 6 Plus. Staying connected to your Wi-Fi network is important. I recommend using the steps from the first article listed below to refresh your Wi-Fi connection:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

I also recommend using the settings suggested in this article for your home Wi-Fi network:
Recommended settings for Wi-Fi routers and access points - Apple Support

Best Regards.

Mar 4, 2018 8:54 AM

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Question: iPhone 6 loses wifi connection