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Question: re: unknown apple id account

how can I remove unknown apple id account from ipod. i bought an ipod from the pawn shop i tried to hook it up but its asking for old apple id account. the pawn shop refuses to release the name of the old owner?

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Mar 2, 2018 10:01 AM in response to taralyn289 In response to taralyn289

iCloud: Activation Lock - http://support.apple.com/kb/HT201365 - This is a security feature to deter re-selling of stolen devices.

Turn off Find My iPhone Activation Lock (formerly: Activation Lock: Removing a device from a previous owner’s account) - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it. Get them to remove it or return the device for a refund.

Mar 2, 2018 10:01 AM

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Question: re: unknown apple id account