iphone X wifi stays gray
My iphone X only 3 weeks old today stopped wifi. The switch stays gray and cannot move to green
The system icon when touched sometimes hangs there is a white screen.
The 3G is working
iPhone X, iOS 11.2.6, 3 weeks old,
User profile for user:
raina_b22
User level:
Community Specialist
Greetings, rafick1401.
It appears that the Wi-Fi switch on your iPhone X can't be turned on and I'm happy to help.
If Wi-Fi is grayed out or dim on your iPhone, iPad, or iPod touch
If you can't turn on Wi-Fi on your device because the setting is grayed out or dim, follow these steps.
Check if the issue still exists after each step:
- Make sure you have the latest version of iOS.
- Tap Settings General > Reset > Reset Network Settings. This will reset all network settings, including Wi-Fi passwords, VPN, and APN settings.
If you still need help, contact Apple Support.
Take care.