Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro 2017 screen deep scratch

My power supply somehow managed to bash into my screen and took a chuck out of my screen on my brand new MacBook Pro 15 inch. I'm really surprised at how easily this happened - the screen seems like a flimsy plastic film rather than the iPhone/previous MacBook/iPad glass screens I've had in the past. This is disappointing for a product costing £2347. I'm buying a £15 glass screen protector from Amazon which hopefully won't deteriorate the retina 4k screen image. Its a shame Apple don't recommend this or supply something more durable in the first place. I now have a 3mm blemish on an otherwise perfect screen which disappears on coloured backgrounds but stands out on white ones. I can't repair it and the only alternative is a £700 screen replacement. I suppose the other way of looking at it is that I could have had a cracked screen that would have rendered the machine unusable. Anybody else had this problem?

MacBook Pro, Mac OS X (10.7.2)

Posted on Mar 2, 2018 12:01 PM

Reply
Question marked as Best reply

Posted on Mar 2, 2018 12:21 PM

Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.

Similar questions

3 replies

Macbook Pro 2017 screen deep scratch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.