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Question:

Question: an error occurred during authentication

I can log into iCloud and I can obviously login here but I get errors when I attempt to use iCloud preference pane, FaceTime, iTunes or the app store.


iCloud preferences = This action could not be completed

FaceTime = An error occurred during authentication


I'm on 10.13.3 but not the suplement update.


Any ideas?

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Mar 3, 2018 8:49 AM in response to wpociengel In response to wpociengel

updated with the 10.13.3 update, but no change. I was able to trash some pref files so I don't get asked to sigh in so often but still no go with actually signing in with any apple applications.

no iTunes

no App Store

no Facetime

no Messenger

no iCloud drive


but I can loginto iCloud via the web interface and that all works perfectly

and my iPhone 7 works fine


so the issue is related to the mac os itself

Mar 3, 2018 8:49 AM

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Question: an error occurred during authentication