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Question: all data erased because of entering wrong password for many times

i am using iPhone 8 plus with the latest software, my 3 years old daughter took the phone without being noticed and entered the wrong password more than 10 times and then the phone erased all the data, if i don't have a recent back up on my mac or on the iCloud can i restore the erased data?

iPhone 8 Plus, iOS 11.2.6

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Question marked as Apple recommended
Answer:
Answer:

I'm afraid you cannot.


Forget Passcode or Restore Device


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple

How to erase your iOS device & then set it up as a new device or restore it from backups


If the above doesnt work for you, then:


Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone, iPad, or iPod touch and leave

one end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

until the red slider appears, then slide the slider. Wait for the device to turn off.


* If you cannot turn off the device using the slider, press and hold the

Sleep/Wake and Home buttons at the same time. When the device turns off,

release the Sleep/Wake and Home buttons.


3. While pressing and holding the Home button, reconnect the USB cable to the

device. The device should turn on. Note: If you see the battery charge warning,

let the device charge for at least ten minutes, and then start with step 2 again.

4. Continue holding the Home button until you see the "Connect to iTunes" screen.

When this screen appears you can release the Home button:

5. If necessary, open iTunes. You should see the following "recovery mode" alert:

6. Use iTunes to restore the device.


If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

Posted on

Question marked as Apple recommended

Mar 2, 2018 8:15 PM in response to Mohamed Fayssal In response to Mohamed Fayssal

I'm afraid you cannot.


Forget Passcode or Restore Device


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple

How to erase your iOS device & then set it up as a new device or restore it from backups


If the above doesnt work for you, then:


Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.

1. Disconnect the USB cable from the iPhone, iPad, or iPod touch and leave

one end of the cable connected to your computer's USB port.

2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds

until the red slider appears, then slide the slider. Wait for the device to turn off.


* If you cannot turn off the device using the slider, press and hold the

Sleep/Wake and Home buttons at the same time. When the device turns off,

release the Sleep/Wake and Home buttons.


3. While pressing and holding the Home button, reconnect the USB cable to the

device. The device should turn on. Note: If you see the battery charge warning,

let the device charge for at least ten minutes, and then start with step 2 again.

4. Continue holding the Home button until you see the "Connect to iTunes" screen.

When this screen appears you can release the Home button:

5. If necessary, open iTunes. You should see the following "recovery mode" alert:

6. Use iTunes to restore the device.


If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

Mar 2, 2018 8:15 PM

Reply Helpful

Mar 2, 2018 9:00 PM in response to Mohamed Fayssal In response to Mohamed Fayssal

Unfortunately your data is lost as you had enabled the Erase Data after 10 failed attempts under the Settings. In the future you can disable this so that if it happens again you don’t lose all your data. I know this doesn’t help you now but I would encourage you to turn iCloud backups on so that at least you’d have a recent backup if you don’t want to disable Erase Data and still protect your phone from unauthorized access.

Mar 2, 2018 9:00 PM

Reply Helpful

Mar 2, 2018 11:21 PM in response to Mohamed Fayssal In response to Mohamed Fayssal

entered the wrong password more than 10 times and then the phone erased all the data,

Just for your education... this would have taken quite a while to happen.


After the 7th, 8th and 9th failed attempts, the phone will not allow the next attempt for up to an hour. I believe the timeout between 9 and 10 attempts is an hour all by itself.

Mar 2, 2018 11:21 PM

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Question: all data erased because of entering wrong password for many times