Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have been given an iPad from friend ( now deceased) I can get it to factory settings but cannot use it as have no passwords. What do I do?

I have been given an iPad from a friend ( now deceased). I have managed to get it back to factory settings but when I tried to use it I have message telling me to: contact original owner to have them remove this device from their account. I can’t obviously do this. To make things worse we cannot find any passwords. What can we do?

iPad 2 Wi-Fi

Posted on Mar 3, 2018 12:16 AM

Best reply

King_Penguin

Level 10

334,144 points

Posted on Mar 3, 2018 1:20 AM

You can try contacting Support, but without proof of ownership they are unlikely to be able to remove activation lock : iTunes Store - Contact Us - Apple Support

View in context

I have been given an iPad from friend ( now deceased) I can get it to factory settings but cannot use it as have no passwords. What do I do?

Similar questions