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Question: not recovering from restore

My iphone 8plus died after the battery went dead. I plugged it in for over an hour and there is just an apple on the screen, called support he suggested a manual restore (volume up then down then hold the power button) this did not work. Tried connecting to itunes and it would dowload from update and restore but the hours for update would go from 11 hours for 241 hours to 8 hours then time out.

I still have no phone. please help

iPhone 8 Plus, iOS 11.2.1

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User profile for user: katiefrommonroe

Question: not recovering from restore