iphone se

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iphone se

I have got an iPhone SE, which is stuck on black screen even if u press the power and home bottuns didnt response, but when u connect with itunes its show restore and update device when i restoring it, it shows apple logo and try to restore but stuck in there, i means shows apple logo and recovery progress underneath then stuck in there anyone know any idea?

iPhone SE, iOS 11.2.5

Posted on Mar 2, 2018 11:53 PM

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Answer 1

Joseph_S.

Community Specialist

Mar 4, 2018 11:43 AM in response to ck00716

Hi ck00716,

I understand that your iPhone is not turning on, and when you connect it to iTunes you have some issues restoring it. I'm happy to provide some help for this issue.

I recommend going through the troubleshooting provided for this issue in the article below:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Additionally the following article offers some additional help for issues with restoring or updating your iPhone:

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

Thanks for using the Apple Support Communities. Cheers!

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iphone se

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