Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: How can I help a friend find their iPhone if they can’t remember their AppleID password?

Help. My friend just lost their iPhone. I am trying to help them use Find my phone. But they don’t know their password. When we try to use the “forgot my password,” it just sends an authentication to their phone, which they don’t have. Is there any way I can see where their phone is? How do you reset a password if you can’t do 2 step authentication?

Posted on

Reply
Question marked as Apple recommended
Answer:
Answer:

If you forgot your Apple ID password - Apple Support


if they also forgot the appleID If you forgot your Apple ID - Apple Support

Posted on

User profile for user: David Hard

Question: How can I help a friend find their iPhone if they can’t remember their AppleID password?