AppleTV 1st Gen won't authorize content
Hi, I bought Raiders of the Lost Ark from the iTunes stores last night to watch with the family on my trusty AppleTV 1st gen. I couldn't connect to iTunes on my ATV (login failed even though the password was correct) so I downloaded the movie to my PC via ITunes to transfer to the ATV. I couldn’t get iTunes to see my ATV to transfer the movie then I found out through web searches that the latest iTunes doesn't see ATV1. So I used another PC with an older version of iTunes to re-sync content to the ATVs. This all appeared to work OK until I tried to play the movie and the ATV attempted to 'authorize' it, which failed and said this ATV is not authorized to play either the new movie or re-synced existing purchases. I assume this is all because it will not sign in to iTunes. So what’s happened is two devices that worked fine a few hours ago are now useless in terms of playing any DRM content. I read in this article that connection to iTunes store will cease from May 25th 2018.
Apple to suspend iTunes Store support for “obsolete” first-gen Apple TV | Ars Technica
So I have two questions please
- why can't I purchase from, or authorize from the iTunes store? (login fails with correct password both in single factor and two factor authentication, the latter appending the code to the password)
- is this issue specific to me and if so should I contact tech support?
thanks for any help
Ade
Apple TV, Windows 10