amount was debited from the card, but the subscription was not extended
what should I do if the amount was debited from the card, and the subscription was not extended
User profile for user:
Joseph_S.
User level:
Community Specialist
Hello ekaterina170,
Thanks for asking the Apple Support Communities for help with your Apple ID account. I am happy to help with this.
Please verify your subscription is not active using this link: View, change, or cancel your subscriptions
Since you stated money was debited, I am going to offer two more article to help as well. The first talks about charges: If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement
The second, if this is from a purchased item or subscription, please check this link: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store
Thanks and have a wonderful day.
Thanks for asking the Apple Support Communities for help with your Apple ID account. I am happy to help with this.
Please verify your subscription is not active using this link: View, change, or cancel your subscriptions
Since you stated money was debited, I am going to offer two more article to help as well. The first talks about charges: If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement
The second, if this is from a purchased item or subscription, please check this link: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store
Thanks and have a wonderful day.