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apple tv is not playing music from Library which I have purchased.

Hi,


“apple tv is not playing any music from Library which I have purchased.“


I have an issue described above, and attempted all suggested method mentioned in this community to resolve it. But I am not able to play music displayed in the Library of Apple TV.


I have not downloaded any music into Apple Tv. In the library it is displaying the music which i have purchased using iphone, ipad. When I attempt to play a music, it seems to be starting, and shows the playing indicator for few seconds. But music progress bar not moving and the screen goes back to library.

I have subscription, so able to play musics not in my library.

Also I have attempted to play the same music after doing a search, but it also failed.

My expectation is that music will be streaming from store beacuse I have music subscription for family. Is it correct? Or should I enable icloud.?


Also I have attempted to play the same music after doing a search, but it also failed.


I have family sharing with 3 more devices and also have another three devices which uses main apple id.(iphone, ipad and apple Tv).


Note: Restarted apple tv few of times, updated ios (using latest), enabled home sharing.


Expecting early response.


Walton.

Apple TV 4K, tvOS 11.2.6

Posted on Mar 3, 2018 2:59 AM

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Question marked as Best reply

Posted on Mar 3, 2018 3:36 PM

Hello walton s,

Thank you for using Apple Support Communities!

I understand from your post that you have not been able to play music you have purchased on your Apple TV even though you have Home Sharing turned on. If your music is downloaded to your iTunes Library and you still cannot play it, the following article may help resolve this type of issue:

Get help with Home Sharing for iTunes libraries - Apple Support

Best Regards.
1 reply
Question marked as Best reply

Mar 3, 2018 3:36 PM in response to walton s

Hello walton s,

Thank you for using Apple Support Communities!

I understand from your post that you have not been able to play music you have purchased on your Apple TV even though you have Home Sharing turned on. If your music is downloaded to your iTunes Library and you still cannot play it, the following article may help resolve this type of issue:

Get help with Home Sharing for iTunes libraries - Apple Support

Best Regards.

apple tv is not playing music from Library which I have purchased.

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