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Question: Pending transactions

Hi there i have a pending transaction on my itunes and my mothers credit card was charged the same amount that is pending on my itunes can you please cancel it and reverse that amount back on het credit card

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Nobody on here can cancel anything, we are fellow users and these are user forums, not iTunes Support.


What is on her card may only be : About payment card authorisation holds in the iTunes Store - Apple Support


Purchases are considered final but you could try the 'report a problem' page to contact iTunes Support and see if they will cancel it as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

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Question marked as Apple recommended

Mar 3, 2018 9:47 AM in response to sikelelwa171 In response to sikelelwa171

Nobody on here can cancel anything, we are fellow users and these are user forums, not iTunes Support.


What is on her card may only be : About payment card authorisation holds in the iTunes Store - Apple Support


Purchases are considered final but you could try the 'report a problem' page to contact iTunes Support and see if they will cancel it as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

Mar 3, 2018 9:47 AM

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Question: Pending transactions