Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: I have mac book pro 10.10.5. Can't download any newer version. Help

I have a mac book pro 10.10.5. Can't seem to down load any newer version. With High Sierra I get an error message and with El Capitan it says it cannot be down loaded on my computer. Do I need more memory? I have 4gigs.

Posted on

Reply
Question marked as Solved
Answer:
Answer:

Can you upgrade to Sierra?


To check the model number hold down the option/alt key, go to the Apple menu and select System Information.


macOS 10.12 (Sierra) requires one of the following Macs:


MacBook (Late 2009 or later) Model 6.1 and higher


MacBook Pro (Mid 2010 or later) Model 6.2 and higher


Sierra download

Or El Capitan


If it won't let you, then your only options are to upgrade to Sierra/High Sierra or find an older computer where you can download it using your Apple ID.


El Capitan


Check to make sure your applications are compatible.


Application Compatibility


El Capitan 10.11 Compatibility information




macOS Sierra 10.12: Compatible Apps



Also check to make sure there is a compatible driver for your printer.


Do a backup before installing, preferable 2 backups on 2 different drives.

Posted on

There’s more to the conversation

Read all replies
Question marked as Solved

Mar 4, 2018 10:52 AM in response to pjfrazier In response to pjfrazier

Can you upgrade to Sierra?


To check the model number hold down the option/alt key, go to the Apple menu and select System Information.


macOS 10.12 (Sierra) requires one of the following Macs:


MacBook (Late 2009 or later) Model 6.1 and higher


MacBook Pro (Mid 2010 or later) Model 6.2 and higher


Sierra download

Or El Capitan


If it won't let you, then your only options are to upgrade to Sierra/High Sierra or find an older computer where you can download it using your Apple ID.


El Capitan


Check to make sure your applications are compatible.


Application Compatibility


El Capitan 10.11 Compatibility information




macOS Sierra 10.12: Compatible Apps



Also check to make sure there is a compatible driver for your printer.


Do a backup before installing, preferable 2 backups on 2 different drives.

Mar 4, 2018 10:52 AM

Reply Helpful
User profile for user: pjfrazier

Question: I have mac book pro 10.10.5. Can't download any newer version. Help