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Question: On Iphone, mail item frozen. help ?

My Iphone had mail in item frozen.

After long (hours) while, it has cleared leaving a white screen headed Mailboxes with no tabs to leave other than 'Edit'

iMac (21.5-inch Mid 2011), OS X Yosemite (10.10.2), EMail v 8.2

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Mar 4, 2018 2:32 PM in response to RES1950 In response to RES1950

Hi there, RES1950!


Thanks for reaching out to the Apple Support Communities! It sounds like your Mail app is frozen and not responding and I am happy not help out! I recommend you check out this article with steps for How to force an app to close on your iPhone, iPad, or iPod touch and close the Mail app. Once that is done, Restart your iPhone, iPad, or iPod touch then check to see if you are still noticing the issues.


Let me know and have a great day!

Mar 4, 2018 2:32 PM

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Question: On Iphone, mail item frozen. help ?