What is the exact text of the message ? If it's that there was a 'problem with a previous purchase' then that means that iTunes wasn't able to collect the money for your last purchase(s) and you therefore owe them for it - until that is paid off you won't be able to download anything else (nor remove your payment card, you will only be able to replace it with a valid payment method) : If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Support
Hi, so my phone is saying whenever i go to download or update anything that “There is a billing issue” but I’m not trying to pay. Also, how do I remove a gift card from my payment method?
Question marked as
Best reply
What is the exact text of the message ? If it's that there was a 'problem with a previous purchase' then that means that iTunes wasn't able to collect the money for your last purchase(s) and you therefore owe them for it - until that is paid off you won't be able to download anything else (nor remove your payment card, you will only be able to replace it with a valid payment method) : If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Support
2 replies
Question marked as
Best reply
okay, thank you so much. I was worried that I did something wrong, so thank you for that.
Im having an issue with updating.