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icloud back is gray want let me do the backup?

i need help trying to do the icloud backup it’s just saying sorry try again it so confusing and upsetting

Posted on Mar 3, 2018 7:54 AM

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Level 10

88,407 points

Mar 3, 2018 10:46 AM in response to shaylafromrockford

Try either a soft of hard restart -- Restart your iPhone, iPad, or iPod touch - Apple Support.

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icloud back is gray want let me do the backup?

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