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My iPhone 7 screen has gone blank

iPhone 7

Posted on Mar 3, 2018 8:26 AM

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Posted on Mar 3, 2018 12:16 PM

Hello,

If your screen is black or frozen

If your screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force restart your device even if the screen is black or the buttons aren't responding. Follow these steps:

On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.


Here's more info:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

1 reply
Question marked as Best reply

Mar 3, 2018 12:16 PM in response to jiten49

Hello,

If your screen is black or frozen

If your screen is black or frozen, you might need to force restart your device. A force restart won't erase the content on your device. You can force restart your device even if the screen is black or the buttons aren't responding. Follow these steps:

On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.


Here's more info:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

My iPhone 7 screen has gone blank

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