You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bluish spots on my MacBook Pro screen

Hello, I have a MacBook Pro 15" late 2016 model. Lately I noticed that there were these light blue spots on my screen, especially noticed on a bright background. What might cause this and how can I find a solution ? Thank you in advance!

User uploaded file

MacBook Pro TouchBar and Touch ID, iOS 11.2.6, null

Posted on Mar 3, 2018 8:33 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2018 7:29 PM

Thank you for your reply!

Yes they are persistent. I have already made an appointment at the local Genius Bar, but their diagnosis is very predictable. I'm sure I will have to pay at least 500 € for the reparation. And what is disappointing is that I am not responsible for this damage, as I am so careful about my MacBook that I even bought a protection case to avoid any damage.

Apparently, this is a recurring problem with the LCD Retina screen. Very annoying to go through all this knowing that I paid 3000 € for the product.

9 replies
Question marked as Top-ranking reply

Mar 4, 2018 7:29 PM in response to Kappy

Thank you for your reply!

Yes they are persistent. I have already made an appointment at the local Genius Bar, but their diagnosis is very predictable. I'm sure I will have to pay at least 500 € for the reparation. And what is disappointing is that I am not responsible for this damage, as I am so careful about my MacBook that I even bought a protection case to avoid any damage.

Apparently, this is a recurring problem with the LCD Retina screen. Very annoying to go through all this knowing that I paid 3000 € for the product.

Mar 17, 2018 10:37 AM in response to rocketMacx

They kept my Mac for evaluation and diagnostics and finally they told me that there was a problem with the display. They said that it happened because I left my computer open for several hours on a same background so it left a mark, although I have a hard time remembering when that could have happened. Good news is is that I bought it in Europe so according to European law I had a two-year warranty so they did not charge for the reparation. I hope you find a solution to your problem as well ! Good luck

Bluish spots on my MacBook Pro screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.