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how to spend apple ID balance

I want to purchase an album using my apple balance. It keeps showing me my credit card info

iPod nano, Mac OS X (10.7.5)

Posted on Mar 3, 2018 11:57 AM

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Posted on Mar 3, 2018 1:26 PM

Hi,


Contact Apple directly > Contact - Official Apple Support

2 replies

Mar 3, 2018 8:27 PM in response to samph

Usually, the system is trying to verify that it is you using the account. Look closely and you likely need to fill in something for the credit card, such as the security code from the signature line on the back. Info only you should’ve able to supply.


ASC - Late 2012 Mac mini, macOS 10.13.3;  Watch, 38 mm AL, watchOS 4.2.2; iPad Air 2 & iPhone 7+, iOS 11.2.5; TV 4th Gen, tvOS 10.2.6;  Airport Express

how to spend apple ID balance

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