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Question: Disabled ipad

help please i have followed apples instructions for a disabled ipad but its not working. I can't sync it up to itunes either this is making impossible to follow all of their instructions. Apple is closed, anyone have any ideas for what i can do??

iPad Mini Wi-Fi

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What is not working when you follow the instructions : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support ?


I can't sync it up to itunes either this is making impossible to follow all of their instructions.

Why can't you ? If a device is disabled it needs to be connected to a computer's iTunes in order to reset it

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Question marked as Apple recommended

Mar 3, 2018 9:31 AM in response to naomi20012001 In response to naomi20012001

What is not working when you follow the instructions : If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support ?


I can't sync it up to itunes either this is making impossible to follow all of their instructions.

Why can't you ? If a device is disabled it needs to be connected to a computer's iTunes in order to reset it

Mar 3, 2018 9:31 AM

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Question: Disabled ipad