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Mail freezes when I try to add a screen shot to the body of an email.

All of a sudden a couple of weeks ago, I cannot add a screen shot to an email.

Mail freezes and I have to Force Quit.


I can add it from my iPhone or iPad, but not from the Mac desktop.


How can I rectify this?


Thx!

iOS 10.3.2

Posted on Mar 3, 2018 9:18 AM

Reply
3 replies

Mar 4, 2018 12:34 AM in response to sherrifromcambridge

Use https://etrecheck.com/

And post the results , something is running in the system that is creating problems , what Joseph023 suggested is also be done as sometimes if mail applications is corrupted , deleting the account and once again configuring works see these articles Set up Mail on your Mac with email accounts - Apple Support

Running safe mode also helps macOS Sierra: Start up in safe mode

Mail freezes when I try to add a screen shot to the body of an email.

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