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Question: lightning usb roto

hola, en agosto del 2017 iluminación de cable completa a usb (2 m), y con ambos tengo problema, uno no carga el telefono, y el otro se rompió la parte de abajo donde se conecta al telefono, los cables tienen menos de un lado, por lo que queria saber si tienen garantia. Los compre en el Apple Store de Lincon Road Miami. gracias User uploaded file

null-OTHER, garantia

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Mar 3, 2018 6:20 PM in response to carolina252 In response to carolina252

If your device is still covered by its warranty, then the cable would be too. However, it depends on the damage - here is an excerpt of the iPhone warranty:


This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the Apple Product’s specifications (Apple Product specifications are available at www.apple.com under the technical specifications for each product and also available in stores); (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product; ℹ if any serial number has been removed or defaced from the Apple Product; or (j) if Apple receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Apple Product, and you cannot prove in any way that you are the authorized user of the product (eg. by presenting proof of purchase).

I'd suggest taking it to your nearest Apple store for a diagnosis - we are all other users here; Apple would be the only way to get a definitive answer.

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Question marked as Helpful

Mar 3, 2018 6:20 PM in response to carolina252 In response to carolina252

If your device is still covered by its warranty, then the cable would be too. However, it depends on the damage - here is an excerpt of the iPhone warranty:


This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the Apple Product’s specifications (Apple Product specifications are available at www.apple.com under the technical specifications for each product and also available in stores); (d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause; (e) to damage caused by operating the Apple Product outside Apple’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”); (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Apple Product; ℹ if any serial number has been removed or defaced from the Apple Product; or (j) if Apple receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Apple Product, and you cannot prove in any way that you are the authorized user of the product (eg. by presenting proof of purchase).

I'd suggest taking it to your nearest Apple store for a diagnosis - we are all other users here; Apple would be the only way to get a definitive answer.

Mar 3, 2018 6:20 PM

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Question: lightning usb roto