How will apple provide support to customers where there are no Apple certified Agent
How will support be provided to customers where there no Apple Agents available
MacBook Pro
It depends on the type of support, the type of device, and it also can depend on the location. There are worldwide support numbers available for many locations: Contact Apple for support and service - Apple Support
Another example: in the U.S. (at a minimum), iPhones can be sent in for repair. See the following from iPhone Repair - Official Apple Support
Start online or give us a call. We’ll send a box right away to collect your iPhone. You can then arrange to ship it to an Apple Repair Center at your convenience. We’ll deliver your iPhone back to you in 3-5 business days. If you have AppleCare+, you can also use our Express Replacement Service.
The above are only examples but examples are all I can give based on the information provided.