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Question: Photo Library Repairing stuck at 99%.... Help

Whenever I open the photo app on my MBP, it says the database has some problems and needs to be repaired, and when I press the repair button, it runs and it stuck at 99% for over 24 hours. I force quitted and reopen the app, it still the same and it also stuck at 99% in the repair phase.


My photo database has been put on a NAS mapped to the MBP as a drive. I am using a 2012 MBP w/ Retina Display running on High Sierra 10.13.3. Please help!


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MacBook Pro with Retina display, iOS 10.3.3

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Mar 3, 2018 5:19 PM in response to vanyuen In response to vanyuen

simple


My photo database has been put on a NAS mapped to the MBP as a drive. I am using a 2012 MBP w/ Retina Display running on High Sierra 10.13.3. Please help!

The Photos library can not be on a NAS as you have leaned by trying to do it - Where is it safe to store a Photos Library? Requirements for the external drive


Put is on a properly formatted local drive and hopefully it has not been damaged by being on a NAS - if it has not been damaged you will be fine once it is properly located


LN

Mar 3, 2018 5:19 PM

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Mar 4, 2018 5:11 AM in response to vanyuen In response to vanyuen

How large is your Library? The repair may take a day or more without any visible progress if the library is very large. And interrupting a repair can damage the library further.


At least, while trying to repair the library move it to a locally mounted drive, formatted correctly as MacOS Extended (Journaled) and not case sensitive and not used by Time Machine. Can you repair the library at all?

vanyuen wrote:


But it works fine before......

You have been lucky for a long time. A Photos Library can be damaged beyond repair, when being used on a NAS - it has not been designed to work on a network share, see: Sharing photo libraries among multiple users - Apple Support


Connect an external USB, FireWire, or Thunderbolt drive which has enough free space to contain the library.
Be sure to choose a locally mounted drive. Storing your library on a network share can lead to poor performance, data corruption, or data loss.


Mar 4, 2018 5:11 AM

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Mar 4, 2018 7:21 AM in response to léonie In response to léonie

Currently around 150GB, I have been waiting for over 24 hours....maybe try to wait for one or two days.....otherwise have to sync all the picture again.


Just wanna ask, I am currently doing Photo backup to my iCloud (but not photo sharing), if I have selected the "Optimize Storage" on my iphone, can the old pic (i.e. the original one that have been uploaded to the iCloud) sync with the Photo library in its original file size instead of the downsized version stored from the iPhone for preview only? This has been puzzling me for a while.


Thanks!!

Mar 4, 2018 7:21 AM

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Mar 4, 2018 7:37 AM in response to vanyuen In response to vanyuen

One day of repairing should suffice for a library of your size.

Just wanna ask, I am currently doing Photo backup to my iCloud (but not photo sharing), if I have selected the "Optimize Storage" on my iphone, can the old pic (i.e. the original one that have been uploaded to the iCloud) sync with the Photo library in its original file size instead of the downsized version stored from the iPhone for preview only

iCloud Photo Library is storing all photos in the full resolution in iCloud, exactly the original files you uploaded to iCloud. From there the photos will sync to your devices and it will depend on your preferences on each device, if the photos will download to the device optimized or as the full sized original.


If all photos are currently in iCloud, also the most recently imported photos, you could simply delete your current photos library and create a new empty library. Enable this library as your iCloud Photo Library and wait for the photos to download back from iCloud. This should recreate all albums, metadata, and edits. The only things that will be missing, will be your projects. If you have projects that you need to save, you will have to restore the library from a backup, if the repair does not succeed.

Mar 4, 2018 7:37 AM

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Mar 4, 2018 8:17 AM in response to vanyuen In response to vanyuen

vanyuen wrote:


But it works fine before......

then you were lucky - some people have had it work for a long time but it will quit working and even when you thin it is working errors may be occurring that will cause lost data in the future - - as you can see it is not working now and Apple has documented that the library can not be on a NAS - it must be on a local volume which is the solution for your problem


LN

Mar 4, 2018 8:17 AM

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Mar 4, 2018 8:38 AM in response to léonie In response to léonie

Got it, Thank you so much for your answer! I think I better get an external drive for backing up tomorrow.


Since my NAS is running a Raid which I think would make the Photo Library more save compare to an external drive. I have no idea that the Photo Library is not working well on a mapped NAS drive... =(

Mar 4, 2018 8:38 AM

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Apr 8, 2018 5:15 PM in response to Star98p In response to Star98p

Exact same problem? Exact same answer!


The Photos library can not be on a NAS as you have leaned by trying to do it - Where is it safe to store a Photos Library? Requirements for the external drive


Put is on a properly formatted local drive and hopefully it has not been damaged by being on a NAS - if it has not been damaged you will be fine once it is properly located

LN

Apr 8, 2018 5:15 PM

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Apr 21, 2018 2:17 AM in response to vanyuen In response to vanyuen

I have the same problem except my HDD is formatted as Mac OS Extended (Journaled). It's been stuck on 99% for a good while and the total process has taken about 26 hours at this point, with no end in sight. My library is about 140 GB. I reached out to Apple support about this issue and they just told me to wait a bit longer.


I can see that there are a few processes in the Activity Monitor related to the Photos app that appear and reappear, so I guess it's doing something. Once every few hours the "Date Modified" for the Photos library in Finder updates too

Apr 21, 2018 2:17 AM

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Apr 21, 2018 4:24 AM in response to ice_boy In response to ice_boy

Are you perhaps running low on storage on the system drive? If the free storage on the system drive is dropping below 10GB, try to free storage. Photos needs working space when upgrading a library.

But let Photos run and do not interrupt it.

Apr 21, 2018 4:24 AM

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Question: Photo Library Repairing stuck at 99%.... Help