Iphone blocked help

Hello my name is jasmine from indonesia. a few years ago I had purchased a mobile IPHONE 16 GB white 5C in your store Apple Store SoHo.

After a few years I use icloud I locked and turned out I finally want to fix the phone and informed that this phone belongs to me personally is not the result of stealing. In indonesia if they wish to correct the phone need a receipt from the purchase of the results but my receipts exist and can not be seen so I was required to ask in the form of soft file, if you want to allow in the I get a soft the file and the statement that Mobile did really I bought at your store.

The mobile phone purchase on behalf of the BETHADI WIRNANO.

The following details The Mobile 5 c 16 GB IPHONE Model A1532

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