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WD My Passport Ultra 4TB (Mac OS Extended) sometimes read only on Mac

It seems that my WD My Passport Ultra 4TB (Mac OS Extended) sometimes go to read only mode on my Mac. I've been looking on the web and most people had this issue because it's formatted to NTFS. But mine is bought with Mac OS pre-formatted and it sometimes show it's custom access in 'Get Info' popup. The way I can tell is that if I open Photos (my file is on this drive), Mac would say 'The library could not be opened'. On different day, it can open and the drive is on custom access mode. Why is this happening? (I've tried to reboot the machine already)


iMac Config: macOS High Sierra 10.13.3

Posted on Mar 3, 2018 7:24 PM

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Posted on Mar 3, 2018 10:58 PM

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later. Please post if this worked or not.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once. Please post if this worked or not.




Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. You can run the report for free at least once, but if you run it several times, at some point it will ask you to pay a license fee.

Etrecheck – System Information

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WD My Passport Ultra 4TB (Mac OS Extended) sometimes read only on Mac

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