Battery usage
Battery usage not showing
iPhone 5s ios 11.2
User profile for user:
Joseph_S.
User level:
Community Specialist
Hi SanchezB,
I understand that your battery usage is not showing up on your iPhone. I'm happy to provide some help for this issue.
If you haven't already, please force close the Settings app and restart your iPhone as iOS clears cached data and does other system optimizations when you turn your device off and on.
Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch
If you're still having this issue, your next step is to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.
How to back up your iPhone, iPad, and iPod touch
Import photos and videos from your iPhone, iPad, or iPod touch
Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:
If your iPhone, iPad, or iPod touch won't turn on
Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.
Thanks for using the Apple Support Communities. Cheers!
I understand that your battery usage is not showing up on your iPhone. I'm happy to provide some help for this issue.
If you haven't already, please force close the Settings app and restart your iPhone as iOS clears cached data and does other system optimizations when you turn your device off and on.
Force an app to close on your iPhone, iPad, or iPod touch
Restart your iPhone, iPad, or iPod touch
If you're still having this issue, your next step is to reinstall iOS on your device; this will help us isolate the situation further. Reinstalling iOS should not affect any of your data, but it is always a best practice to make sure you have a current backup in either iTunes or iCloud.
How to back up your iPhone, iPad, and iPod touch
Import photos and videos from your iPhone, iPad, or iPod touch
Once you have a current backup, follow the steps from the "If your device turns on but gets stuck during start up" section in this article:
If your iPhone, iPad, or iPod touch won't turn on
Use the “Update” option and not “Restore” and these steps will reinstall iOS. Keep in mind that these steps were written for a different issue, but they will still help us isolate the situation further.
Thanks for using the Apple Support Communities. Cheers!