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safari not working with att.com 3/2018

Att.com is not working with Safari. Spins and message says it is processing.


MacOS 10.13.3

Safari 11.0.3

MacBook Pro, macOS High Sierra (10.13.3), iPad Air2 and iPhone 6s and X

Posted on Mar 3, 2018 8:46 PM

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1 reply

Mar 3, 2018 8:51 PM in response to cwp

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Safari Corruption See post by Linc Davis


If that doesn't work, try running this program in your normal user account , then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

safari not working with att.com 3/2018

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