Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: changed Apple password on newly acquired iPhone 7 but now can’t erase data on previous iPhone 5 because it wants my old password which I’ve forgotten

How can reset the password so I can reset phone to factory settings I

Posted on

Reply
Question marked as Apple recommended
Answer:
Answer:

appleID password is not pr. device it's global

so it can't want your old password If you forgot your Apple ID password - Apple Support


but if you mean passcode rather then appleID password Glemt adgangskode til en iPhone, iPad eller iPod touch, eller enheden er deaktiveret - Apple-support

Posted on

Question marked as Apple recommended

Mar 4, 2018 2:00 AM in response to mercedesjb In response to mercedesjb

appleID password is not pr. device it's global

so it can't want your old password If you forgot your Apple ID password - Apple Support


but if you mean passcode rather then appleID password Glemt adgangskode til en iPhone, iPad eller iPod touch, eller enheden er deaktiveret - Apple-support

Mar 4, 2018 2:00 AM

Reply Helpful
User profile for user: mercedesjb

Question: changed Apple password on newly acquired iPhone 7 but now can’t erase data on previous iPhone 5 because it wants my old password which I’ve forgotten